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The Fair Work Ombudsman’s Office has published practical advice on their website to employers and employees on relevant provisions under the Fair Work Act 2009, including how certain leave entitlements might be available.  Further information is available from the Fair Work Ombudsman’s information line (Call 13 13 94) which is open: 8.00am - 6.00pm, Monday to Friday.

Information for Students

At the moment, major floods are affecting areas in Queensland. Students due to travel to other states should not be concerned.

Assistance for employees, small business people and farmers

The Australian Government has authorised financial assistance through Disaster Income Recovery Subsidy for employees, small business people and farmers in parts of Queensland, New South Wales, South Australia, Victoria and Western Australia. Contact Centrelink on 180 22 66 to register your details or for information about the subsidy.

Child Care Benefit

DEEWR has invoked Local Emergency provisions under Family Assistance Law to declare a period of local emergency for all Queensland Child Care Benefit Approved child care services with effect from 20 December 2010 and continuing until further notice.  Where families are required to pay child care fees on days when their child cannot attend care due to the floods, or their child care service is closed as a result of the floods, the Government will still pay eligible families their Child Care Benefit and Child Care Rebate entitlements for the period of the local emergency.  

Families should contact the Family Assistance Office on 13 61 50;

Approved Child Care Services should contact the CCMS Helpdesk on 1300 667 276.

Indigenous Employment Program

For any questions regarding the Indigenous Employment Program in flood affected areas, please call the Indigenous Employment Line on 180 21 02 (free call)  to be directed to a relevant contact officer or you can email

Advice to employers and employees affected by the floods on their workplace rights and options


Some advice for international students travelling to or commencing studies in flood affected areas is available.

Some advice for Australian students travelling to or commencing studies in the Rockhampton area including information on Queensland Tertiary Admissions Centre (QTAC) extensions is available.


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